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Most people are illiterate

This could explain why we have such a hard time with some client or colleagues

“it should be obvious that the purpose of writing is to convey information, and in a rapidly complexifying world the amount of written information normal people are expected to absorb and understand grows every year. Decoding the letters on a page into words and sentences is necessary but not sufficient. Do you understand what the words you read mean? Can you correctly answer questions about what you just read, resolving ambiguity and making inferences as necessary? By this more practical (perhaps we should say “functional”) metric, only abut half of US adults are literate.”

Mass literacy isn’t https://kittenbeloved.substack.com/p/mass-literacy-isnt

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